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Our company is totally committed to providing the
safest motorcoach transportation available. We
view safety in two perspectives, physical safety
and financial safety. Here is how we address both
these issues.
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Physical
Safety
The two main elements of physical safety comprise the driver and the motorcoach. |
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Driver Safety
The process begins with the selection. All applicants are required to complete
an extensive employment application. Background checks are made with previous
employers and other references. Those who pass this process are then fingerprinted
and this information is forwarded to the New York State Police and the Federal
Bureau of Investigation for further examination.
Applicants completing this screening are then required to take a physical examination,
which includes drug screening. Applicants who do not possess a current Commercial
Drivers License are then provided extensive training monitored by our full time
Safety Director. All applicants must successfully complete a defensive driving
test and road test including a detailed pre trip inspection.
Driving assignments are made on the basis of experience. Our full time coach
drivers have an average of over seven years experience with the company. Newer
employees are usually assigned more local trips and wherever possible they are
teamed with more experienced drivers on multi coach movements. Every year all
drivers are required to pass another physical including drug screening, pass
a defensive driving test and undergo a satisfactory review of their driving record,
attitudes toward the customer, company and fellow employees. Every two years
they must successfully complete another road test, pre trip inspection and related
written tests. We also perform unannounced random drug and alcohol screening
of our drivers, assuring 50% drug screening and 25% alcohol screening of the
staff are so tested annually.
We have a Driver of the Month contest where
each driver is gauged against an extensive list of criteria including safe driving
and customer satisfaction. Finally, we utilize an on-board computer system called
Tripmater on all of our motorcoaches, which monitors driver performance. So,
if our driver is around the corner or in California, we know if the driver is
performing safely. We believe this program of selection, training and ongoing
monitoring is among the most extensive in the industry. |
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Motorcoach
The other critical element to physical safety is the motorcoach. First it is
our practice to purchase only the very finest equipment available. Further
we have a regular program of updating the fleet to keep it one of the youngest
in the Northeast. Before every movement, each vehicle is thoroughly cleaned
inside and out and a visual safety inspection is performed. Any safety related
driver reported deficiencies are corrected before a unit is made available
for use. The maintenance schedule based on miles run is strictly adhered to.
At least every six months the New York State Department of Transportation performs
an independent inspection of each of our vehicles. Additionally, the Federal
Department of Transportation performs unannounced inspections or our vehicles,
facilities and records. We enjoy the highest safety ratings issued by these
regulatory bodies. |
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Financial
Safety
The Gallagher
family has been in the bus business since
1934. Currently it is being operated
by the second and third generations. We believe
our reputation for fair and honest dealings
has stood the test of time. We are fiscally
conservative as we have reinvested throughout
the years in our business resulting in a
solid organization today. This, when all
is said and done, is your surest guarantee
of receiving a fair deal that you can rely
on. We maintain insurance coverages that
exceed the Interstate Commerce Commission’s
required $5,000,000 limits.
In our tour operation where we provide additional services beyond transportation,
such as accommodations, meals, attractions, etc. We also protect our customers
in two significant ways. First, we maintain a professional travel errors and
omissions policy that covers any problems associated with services to be provided
by outside vendors. Additionally we, through membership in the National Tour
Association, also assure reimbursements to customers up to specific amounts
if our company were to go out of business.
We trust this brief overview gives you complete assurance concerning the integrity
of Leprechaun. We have built our organization into the leading motorcoach provider
in the Hudson Valley through strict adherence to these guiding principles and
the loyal following of our customers. Thank
you for your patronage and should you have any questions or comments, please
feel free to share them with us. |
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